We've just updated our suggested users for you, give it a peek. .] Hi, reason I'm asking if it is possible to recover a suspended depop account is because my account just got suspended and I'm still waiting on a purchased item to arrive and to post a buyer's item. Be aware of scams and take the time to check the identity of buyers before engaging in any transactions. First, they suspend my account out of nowhere, don't notify me whatsoever and do not provide me a reason for my suspension. The method I used is from a old Device of mine which has lower version of Facebook. If your Depop account has been blocked, youll need to contact the Depop team in order to rectify the issue. However, there are several things you can do to expedite this timeline. Send an Email: You can use the [emailprotected] for email support. Once these steps have been completed, they should be able to unblock your account. A sub for discussing all things Depop. Having more than two accounts on depop is "illegal" in depop world and subject to suspension. Im just worried as I spent a lot of money and this seller believes they deserve money from me for something theyve no intention clearly to ship. They should be able to verify your account and help you regain access to it. While a Vice investigation first highlighted the problem in May, there is now evidence that account logins are being sold across multiple dark web "marketplaces". VideoThe secret mine that hid the Nazis' stolen treasure, LGBT troops take love for Eurovision to front line, Why an Indian comedian is challenging fake news rules, What Europe's royals could teach King Charles. And so, with enough knowledge that will keep your account from getting suspended, you can focus on doing other things that will help grow your business. 19 January 2021 Amelia Strike 21-year-old Amelia's Depop account was hacked by a fraudster By Lora Jones Business reporter, BBC News When Amelia Strike, 21, was logged out of her Depop social. Melanie Weir is a freelance author for Insider, mainly focusing on the Tech Reference section, but occasionally contributing to Lifestyle and Entertainment topics as well. So please don't dm me about bank transfers! Depop has started resetting passwords for some 12 million users that have not changed them in over a year and told the BBC it had sent reminders to a similar number to make sure their log-in details are unique. Anyone proven to go against these policies is at risk of getting their account suspended, or worse, banned. If your account was suspended for violating Depops Community Guidelines, you can submit an appeal to Depop Customer Support and explain why your account should be reinstated. . They can then reverse recent charges and deny further purchases that the hacker tries to make on your account to keep your finances safe. Scan this QR code to download the app now. "I feel like their security measures need to be amped up because it's just not good enough," says Ms Strike, who has been a Depop user since 2015. A menu will appear with an option to Report user. Visit OneShop to learn more, or directly sign-up here to start your 7-day free trial. If your account is suspended, you can continue to: Access your accounts by visiting Etsy.com using a web browser. They partner with a few third-party authentication companies to ensure the authenticity of products from some of their top sellers. If Depop requires more information than they would require if you used a credit or debit card directly, it may be a red flag that the site isnt secure. Blending the look and social elements of Instagram with the buy-and-sell format of eBay, 90% of Depop's users are aged 26 or under. Its important to note that you do have the option to add a phone number at any time, allowing you to benefit from features such as two-factor authentication for added security. Tell us whether you have paid for the account and would like a refund. The time it takes to verify identity on Depop typically varies based on the information provided and the method of verification. I told him Id wait to escalate to give him chance but Im considering escalating now because its clear hes not sending it Im just worried as Ive never been in a situation like this before. Note that when you do this, you must be ready to provide any evidence that the platform may ask you to support your case. Depop - non payment Depop - Banned, defamed and denied funds that are mine. Depop took the listing down within 12 hours and reset her password, but Ms Goold says such incidents are becoming commonplace. If a user is suspended, they will receive an email notification informing them of the suspension and the duration. Depending on the method of verification chosen, it may take up to 5-7 business days to receive a response. Depop doesn't allow you to have more than one account at once, so sometimes users need to delete an old. You'll need to contact Depop support, prove account ownership, and have the account restored to your control - with an all-new password. If your account was suspended for security reasons, youll need to submit the requested documents through Depops Verification Center and provide your personal information for review. If you are caught using PayPal while underage, the consequences will depend on a few factors, such as whether or not you were aware that you were underage, and how often you had been transacting via PayPal without the appropriate age restrictions in place. Depop told the BBC that the safety and security of its community is its "number one priority", and that the service has never had a data breach or had its infrastructure compromised. DoNotPay will alert you when you receive a response from Depop. How To Get Unbanned From Online PlatformsAn A to Z Guide. After you submit the report, it may take several days for Depop to verify your account ownership and get the account back to you. Eventually gave the account back, again with no message to let her know, but had had taken all the credit that was in the account and refunded items she had sold and sent to people. For example, if the underage user only opened the account in an attempt to engage in a one-time transaction, PayPal may decide to simply close the transaction and terminate the account. After your suspension period has ended, your driving privilege will remain suspended until your application for reinstatement is approved. Additionally, its important to note that you should never give out your SSN to anyone you dont trust or feel comfortable with. My account is in good standing but Im just wondering because I have started to see a rise of people getting their accounts banned. If your account was suspended for violating Depop's Community Guidelines, you can submit an appeal to Depop Customer Support and explain why your account should be reinstated. When you get the email, make a new and creative password that the hacker can't possibly know. However, it is important to keep in mind that Depop does not check the authenticity of all items, so it is still important for buyers to do their own research before purchasing a product. Additionally, all descriptions and photos of the items should be accurate and not misleading. Skipping over these terms is not a good idea, as these are the rules you have to follow in order to use the program. Once processed, you should receive an email from the Depop team confirming that your account has been deleted. There, I can enter old password and connected back to my account. Most populous nation: Should India rejoice or panic? I email them and no response. Read and respond to Messages, and create new Messages. View your case history and resolve those that are open. Here's how to use the online marketplace to buy and sell clothing and accessories, How to sell on Etsy, the online marketplace for handmade and vintage items, How to delete a Wayfair account and remove your personal data from the ecommerce site. Go to the profile of the seller you want to report. If Depop can't help get your account back or is too backlogged to act quickly, DoNotPay can help. So if you're looking for the perfect automation system to help you succeed in online reselling, OneShop is here. For example, we do not allow adult content, nudity, weapons, alcohol or tobacco to be listed on Depop. Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. Call or Post: Alternatively, you can call the Depop Customer Support team on +44 20 3582 0247 or write to the team at: Depop HQ, 2 Kings Norton Business Centre, 32a Birmingham Road, Kings Norton, Birmingham, B30 3ES. DoNotPay can help you quickly appeal the suspension. 2. But Blueliv found that login details for several thousand hacked Depop accounts are being advertised for as little as $1.05 (77p) each on the dark web - a part of the internet that is only accessible using specialised tools. Additionally, customers can go to Depops Help Center at https://help. ComplaintsBoard.com is a leading complaint resolution website on the Internet. To get back online all you need to do is reset your password. "Weak passwords and the use of the same password across multiple accounts is the greatest source of account takeover, which is why we have initiated a campaign in the second half of 2020 to force some users to strengthen their passwords and to remind others of the importance of strong and unique passwords," says Depop's chief operating officer Dominic Rose. We can defend your profile, your store, and your bank account by recovering your Depop account with a few simple steps. Would I win the case, theyre saying that over 100 pound they should keep all because of their packing of the item. What size SIM card does the Droid Turbo use? To which Ive refused and said just send it then but I dont believe they will so Ive said send it or give me my money back because Im sick of arguing. Don't start crying just yet! If a buyer claims they are having difficulties making payments, let them know to contact you through the Depop messaging system never give out any personal information to a stranger. So it led me to believe I won . I cant be the only one who wonders about this. Everything You Need To Know About Getting Banned From Twitter, All You Need To Know About Being Banned From Facebook, Can I Appeal My Suspension? I think many Anons can use this method to get reinstated ASAP. Instead, you need to email close@depop.com from the email associated with your account. In addition to that, Depop does provide resources to its users to help them authenticate items. Why is my stomach still big after hysterectomy. It also automatically delists items across platforms once they get sold on another, so you can avoid selling a single item at once on multiple marketplaces. Depop doesn't allow you to have more than one account at once, so sometimes users need to delete an old account to make a new one. Leave the Archive. Your best option will be to do it through DoNotPay. Selling your gently used items or buying items on Depop is fun and exciting. 4. One "have a go" method called "credential stuffing" involves using automated tools to repeatedly log into accounts, entering usernames and password information previously exposed from data breaches of other popular online services. All Depop accounts are also subject to the rules of the Terms & Conditions, so you must not use multiple accounts to break any laws, regulations or policies. Privacy is a priority for Depop, however, the company does not store or view SSNs. Have any of you had similar experiences and been able to resolve it? There are two ways you can delete your account from here. This can help your Depop listing placement rank higher in Depop search, which can help put your items in front of more potential buyers and increase your sales. If the user is found to have acted unlawfully or held an account with a suspicious or false identity, or if the user violates any of the rules, that user may be permanently suspended. WHO SUSPENDS SOMEONE WITH ACTIVE ORDERS FROM BUYERS (especially over offering to pay elsewhere)? Click on this option. Depop Account Suspended: Everything You Should Know to Avoid This. You can track sales, set goals, and do things effortlessly in-app like order shipping supplies, print shipping labels, schedule package pickups, look up an item's registered ID to see what brand the item is, and more. Unfortunately, some sellers infringe on the platform's terms and conditions, resulting in temporary or permanent account suspension. Furthermore, with this app, you can see your performance. The only time you should provide your SSN is if it is specifically requested by a company or government agency that is legally authorized to receive it, and Depop does not fall into this category. Its best to use caution when giving out personal information over the Internet. When responding to messages, check to make sure its really from the buyer and not a scammer. . If you think Depop is asking for this information inappropriately, you should absolutely not provide it and instead contact their customer service team to inquire further. What to Do If Your Depop Email and/or Password Have Been Changed. Ms Strike counted at least three Depop users who made unauthorised payments of 50 to the scammer. Preloved. This is a common tactic used by people selling second-hand items online, to prove that the photos were not stolen from another listing. Submit a complaint and get your issue resolved. Heroine is a trademark of Grailed, Inc. eBay is a trademark of eBay, Inc. Facebook is a trademark of Facebook, Inc. Facebook Marketplace is a trademark of Facebook, Inc. OneShop is not endorsed, certified, or affiliated by List Perfectly, Vendoo, mercariBOT, ResellKit, SellerInsight, PrimeLister, Cross List It, Hammoq, ListingJoy, Crosslist, Poshmark, Tradesy, Mercari, Depop, Grailed, Facebook Marketplace, eBay, Kidizen, or Etsy. We may suspend an account for any of the following reasons: Prohibited Items Transactions are being processed outside of Depop's in-app payment system Abusive behaviour or harassment toward other Depop users or staff We need a response to a pending dispute We reviewed evidence of fraudulent behaviour We need to verify information about your account Stay vigilant, and if you suspect that something is off, dont take any risks. Your G Suite Account Has Been SuspendedWhat Now? Depop allows users to sign up and create an account using their email address. It is important to note that unless PayPal suffers a financial loss from the underage users actions, they may not pursue any further action. If you want to delete your Depop account for any reason, you may find it confusing it's easy to do, but there's no button or tab on their website that supports this function. Complete your orders and upload tracking information. If you have purchased an item which you have not received, you can start a dispute to be refunded or get proof of shipping. Finally, Depop states that all sellers should foster an inclusive and respectful environment and not promote discrimination of any kind. Please read rules before posting. By browsing this website, you consent to the use of cookies. When raising an issue, you can request tracking information or ask for a refund. if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[300,250],'remodelormove_com-mobile-leaderboard-1','ezslot_28',167,'0','0'])};__ez_fad_position('div-gpt-ad-remodelormove_com-mobile-leaderboard-1-0');if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[300,250],'remodelormove_com-mobile-leaderboard-1','ezslot_29',167,'0','1'])};__ez_fad_position('div-gpt-ad-remodelormove_com-mobile-leaderboard-1-0_1');.mobile-leaderboard-1-multi-167{border:none!important;display:block!important;float:none!important;line-height:0;margin-bottom:7px!important;margin-left:auto!important;margin-right:auto!important;margin-top:7px!important;max-width:100%!important;min-height:250px;padding:0;text-align:center!important}No, Depop suspensions are not permanent. What if you can't log into your Depop account because the hacker has already changed your recovery email and password? Find it on Depop. They may require further information from you in order to complete their investigation. You are viewing the PayPal Community Archives. We have helped over 300,000 people with their problems. If the hacker hasn't changed your account email address yet, this will work. Once you have contacted Depop, they may require you to provide proof of identification and may ask further questions in order to verify your identity. If Depop is taking a while to respond to your request, its hard to tell if they even received your appeal. If you want to recover your account but don't know where to start, DoNotPay has you covered in 4 easy steps: Did the hacker try to steal any other accounts using the same password? Your time is better spent logging into DoNotPay, so they can craft a customized legal letter to Depop to get the account unbanned. if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[300,250],'remodelormove_com-medrectangle-4','ezslot_2',155,'0','0'])};__ez_fad_position('div-gpt-ad-remodelormove_com-medrectangle-4-0');if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[300,250],'remodelormove_com-medrectangle-4','ezslot_3',155,'0','1'])};__ez_fad_position('div-gpt-ad-remodelormove_com-medrectangle-4-0_1');.medrectangle-4-multi-155{border:none!important;display:block!important;float:none!important;line-height:0;margin-bottom:7px!important;margin-left:auto!important;margin-right:auto!important;margin-top:7px!important;max-width:100%!important;min-height:250px;padding:0;text-align:center!important}In any case, if youre having trouble getting your suspended account back, you should contact the Depop Support team directly. However, the fun comes to a screeching halt when you find out that your Depop account has been suspended. 4. Emily Goold, 21, a journalism student in Tewkesbury, was scared when her account was hacked and a fraudster posted a listing for a 350 jacket. Once your identity has been verified, you will be given a code that you can use to reactivate your suspended account. Depop is an online shopping app for iOS and Android that allows its users to buy and sell clothing, accessories, and other items from one another. How to Appeal Your Depop Account That Got Suspended. The length of the suspension can last anywhere from a few hours to several days, or even longer if the violation is serious. The process only takes a few minutes, then your work is done. 3. even if there is no bank transfer, just the mentioning of it my account gets reported to depop as it is against the community guidelines! "I felt sick - I scrolled and scrolled through hundreds of messages people had sent the scammer," she says. Open a dispute in the Resolution Centre Paid outside of the Depop app? DoNotPay can help you recover any hacked account on any website or platform: DoNotPay was founded on making the hard parts of life easy with helpful online legal, administrative, and customer support services. Can anyone give me any advice regarding this? #gowild 3 2 7 For those who choose manual identity verification, it may take up to 5-7 business days as the documents are verified by a member of the Depop team. However, the fun comes to a screeching halt when you find out that your Depop account has been suspended. That said, PayPal reserves the right to take a variety of actions depending on how the user has used the service while underage. Depop's prohibited items include adult-only materials and images, advertisements, alcohol, animals- domestic or wild), counterfeit currency and stamps, plus much more. If any purchases were made while the hacker was on your account, let your bank know. Send a Direct Message: You can send a direct message to the Depop Support Team via the Depop app for a fast response.if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[300,250],'remodelormove_com-banner-1','ezslot_8',157,'0','0'])};__ez_fad_position('div-gpt-ad-remodelormove_com-banner-1-0');if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[300,250],'remodelormove_com-banner-1','ezslot_9',157,'0','1'])};__ez_fad_position('div-gpt-ad-remodelormove_com-banner-1-0_1');.banner-1-multi-157{border:none!important;display:block!important;float:none!important;line-height:0;margin-bottom:7px!important;margin-left:auto!important;margin-right:auto!important;margin-top:7px!important;max-width:100%!important;min-height:250px;padding:0;text-align:center!important}. Watch out, any connected financial accounts are at risk and the hacker might even start sending messages in your name. Who else would it be after all these years? I recently bought something off of depop through PayPal for a good bit of money. A sub for discussing all things Depop. Here's what you need to know about the clothing marketplace platform, What is Etsy? Depop does not allow any content or behaviour that puts our community at risk. A sub for discussing all things Depop. One option is to email close@depop.com from the email connected with your Depop account. Here are some rules that you should follow: Other reasons that may result in account suspension are as follows: Note: If you think that your account suspension lacks basis or is a mistake, you can always appeal Depop's decision and contact them here. So it led me to believe I wont be getting the item and could be getting scammed so I opened a case and the seller is trying to partial refund me even though theyre the ones who hasnt made effort to ship the item and after arguing with them I asked for my money back or item and Ive got non. The fraudster had been instructing shoppers to pay them directly through PayPal's "Friends and Family" option, which sidesteps Depop's fees and doesn't offer any protection for buyers. Open the Recover Hacked Account product on DoNotPay and tell us the name of the company or platform of your hacked account. She can be reached at, NOW WATCH: Why groundhogs are hard to get rid of, What is Depop? To raise an issue go to > > Resolution Centre > Select the purchase you need help with Before you raise an issue, make sure that you've given the seller at least 5 days to get your item shipped, and have tried to contact them through Depop messages for updates. In Ms Strike's situation, to get users to trust scam listing, the hacker had also uploaded a photo of her name on a post-it note next to the headphones that were supposedly for sale. All the Information You Need, Recover Your Suspended RingPlus Account Easily and Quickly, How to Recover a Suspended YouTube Account, How to Appeal Your Suspended Instacart Account In 3 Steps. Sneakers. Complete the form, specifying the issue you want to report and giving as much detail as possible. This review was chosen algorithmically as the most valued customer feedback. Therefore, it is recommended not to attempt to sell fake items on Depop. Scammers have continued to plague many online services through the pandemic. DoNotPay can help with bills, burner credit cards, free trials, and much more. But if you need to delete your Depop account maybe you want to start a new shop, or curb your thrifting habits you can do so in a few steps. I had planned to begin selling there also. com and providing as much detail as possible. You can be permanently suspended from the platform if you commit serious violations such as selling illegal items, committing fraud, and repeating a violation of the Terms of Service. When you are suspended indefinitely, you will still be able to complete your transaction and request your remaining balance. Accounts are suspended all the time [. Sit back and relax while we do the work. You can delete a Depop account by emailing the company with a deletion request. Is there anyone on here that did or knows anybody that got banned but came back? Ive waited over a week for the item to be shipped and going back and forth with the seller saying theyll tell me when theyve done it and they never have. If your Depop account has been hacked, DoNotPay can help you get it back. Your email address will not be published. Vintage. Where is the first save point in Bloodborne? After you send the email, it may take up to seven days to process your request. Detail how you realized your account was hacked, any actions you've noticed the hacker has taken, and what you've done so far. These steps apply to Personal accounts. Cookies help us customize the PayPal Community for you, and some are necessary to make our site work. Theyll be able to provide you with more specific guidance and advice. Can pre-loved clothes make fast fashion sustainable? You can do this up to 180 days after the purchase. For some users, trust in the company has been dented. Take charge and solicit DoNotPays quick assistance in getting your suspended account reinstated. Fill in the Online Form: You can also fill in an online form on the Depop website with your details, the reason your account may have been blocked and any further information which may be useful. Depop confirmed that it intends to implement multi-factor authentication in 2021. I sent an appeal asking them to provide a more specific reason as to why I was suspended.
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