There is also a washer and dryer in the villa and detergent and softener are provided. These opinions do not necessarily represent the views of Booking.com. Chat is only available when logged in and within 90 days of your arrival date. All rights reserved. Today was quite the twist. To help you stay healthy when you stay with us, weve expanded our exacting standards, from enhanced cleaning protocols using hospital-grade disinfectants to social distancing measures and hand sanitizing stations youll find throughout the property. The current status of resort amenities and services is subject to change at any time. Reservations are required. Booking.com does not accept responsibility or liability for any reviews or responses. JCB, Our experience with Marriott Vacation Club started when my husband received a call offering us a free trip to Orlando. A hui hou! Visit Northside Park and enjoy a game of tennis, a pick-up game of soccer or head to the Northside Pool to cool off! However, we got invited to a timeshare presentation at Marriott Oceana Palms, Riviera Beach, FL and decided to go. He turned out to be a valet arking attendant. PLEASE JUST FIX THIS SCREW UP PROMPTLY and email me to that effect.Its a pretty telling thing when your own members cannot get an issue taken care of in a timely manner per telecon. Stay awaydo not join the club. Im a new Westin Club owner, purchasing a deeded week at Westin Nanea Maui this year with equivalent 6,265 (Westin) Marriott points plus my existing 4,000 Marriott point, totaling 10,265 total equivalent Marriott points. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated. It is absolutely not worth it. Languages spoken by staff: That seemed strange as there seemed to be almost o o e else around. We were told.to come back in 15 minutes to check. Explore an array of The Westin Nanea Ocean Villas vacation rentals, including houses, private villas & more bookable online. Find live music daily and Hawaiian-influenced cuisine featuring fresh, sustainable seafood at this oceanfront restaurant that pays homage to its namesake, legendary Hawaiian surfer Duke Kahanamoku. The villa room, a 2 bedroom with full kitchen and living area and lanai was very nice. !After housekeeping left the room my wife wanted to have a cup of tea and when she took out a coffee cup she discovered it was also dirty. First Name is required. You can sort and/or filter them by time of year, review score, and more. If we find any, we delete them and, if necessary, take action against whoever is responsible. We found this unacceptable after traveling 4000 miles expecting a better view. This property has made significant efforts and financial commitments toward becoming more sustainable by subscribing to one or more third-party sustainability certifications. Turns out, we only had 10 days in New York to rescind the deal and they intentionally lied to us about the length of cancellation. Best Hawaiian island to visit with family, The Top 5 Beaches around the World for Romantic Sunsets, Experience Paradise From All Sides: The Top 3 Coolest Tours in Hawaii, The 2 Best Places for Group Stays in the Aloha State, 5 Essentials to Pack When Flying to Paradise with Little Ones, 5 Maui Adventures for a Secluded Holiday in Paradise, 130 Kai Malina Parkway , Lahaina, Hawaii 96761, Accommodations for Guests with Disabilities. ReadMore, Learn to surf where it was invented. Treat yourself to the islands bounty of fresh produce. Exclusive on-site provider with the only homes meeting the AAA four diamond designation at Honua Kai since 2012. Plus, my Bonvoy status should be titanium rather than platinum. We then contacted Rhonda Robinson, Owner Advocate, and eventually the Director of Customer Advocacy, Carla Smith. Nothing is ever explained and when you ask questions your agents tell you to refer to the contract for explanations on the maintenance fees. We found this unacceptable after traveling 4000 miles expecting a better view. Thank you for acknowledging our outstanding staff that were a part of your Maui vacation. Review tags are currently only available for English language reviews. Phone:808-662-6300 Currently, Im not able to take advantage of any of the rewards that the Bonvoy Titanium or the Marriott Presidential status benefits. Enjoy a hand crafted cocktail like the Lahaina 78, or the Acai Berry Mojito while you take in panoramic views of the ocean and K'anapali Beach. Westin Nanea Maui, HI - Last Updated April 2022 - Yelp For poolside lounging, bar service or a more casual all-day dining experience in Lahaina, visit Inu Pool Bar for lunch or dinner. Both the main bedroom and 2nd bedroom were very large with small closets but storage abounds in the villa and we had no issue putting things away. Phone:808-662-6300 Seems repairs eeded to bbe made. We are also not convinced that it is not purposeful in nature. The Westin Maui Resort & Spa - westinmaui.ipoolside.com Instead they agents pressured my daughter to call and convince me that we needed to do this and they had her sign the paperwork that day even though I had not yet agreed to this. Sign up for notification emails . Wailea Beach Resort Make the most of your Maui getaway with a vacation package at a Marriott hotel and resort, from the captivating The Ritz-Carlton Maui to Marriott's Maui Ocean Club, rising over the . Situated on 16 acres of Maui's North K'anapali Beach, The Westin Nanea Ocean Villas is designed to provide a relaxing haven replete with culturally inspired programs and authentic Hawaiian experiences. There is no opportunity to rent out the unit since we cannot even use the timeshare when we want to travel AND, since they have now told us that this has zero resale value, there is no opportunity to sell it back. A new way to share and get vacation recommendations on vistana.com. This make no sense because anyone can go online and book a room at the same resort for an additional hundred dollars or so more per night. A special shout out to Samoa Leilua, Guest Services Supervisor, who went above and beyond to make our stay fabulous. Property is on or right next to the beach. Lacked customer service. When the sun sets behind the palms of Ka'anapali, sink into your Westin Heavenly Bed. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. Furthermore, our maintenance fees have tripled since we first purchased. With Outrigger Honua Kai management services, you can rest assured your home ownership experience is stress-free. Calm or rough? Marriott's website is nothing short of shameful; it is extraordinarily slow and when you try to book points you routinely get a message "Fatal Error Searching Availability". Im so frustrated, this purchase should have been fun. When I spoke to you, Marriott, I told your rep we had NEVER used the Vacation Club, nor did we care to do so in the future. Located on 16 acres of Maui's famous North K'anapali Beach, The Westin Nanea Ocean Ocean Villas puts you at the center Mauis fun filled local activities and events as well a variety of world-class amenities right outside your villa door. Guests can enjoy various activities in the surrounding area, including golfing, horseback riding, outrigger canoeing and snorkeling. Check out some of our favorite top Maui picks for ideas on how to plan your trip. Peer down a dormant volcano or snorkel The Forbidden Coast for unspoiled coral reefs. Any additional meals have to be purchased separately. This from lack of staff. A full-service restaurant offers ocean views alongside a menu of Hawaiian and international cuisine, plus the Westin brands signature SuperFoodsRX menu with nutrient-rich and delicious options. Frustrated beyond words. We were told.to come back in 15 minutes to check. We were also told that if we were not happy with our purchase, that Marriott has a buy back program where they buy our points back, and we can get out of the continued maintenance fees. The Westin Maui Resort & Spa 2365 Kaanapali Pkwy, Lahaina, Hawaii 96761, US 18086672525 Visit hotel website > RESERVE NOW Adults Only Cabanas and Casabellas BOOK CABANAS Cabanas and Casabellas BOOK CABANAS 2023 Marriott International, Inc. All rights reserved. We also ensure all reviews are published without moderation. I give Marriott a negative rating for all the lies and predatory gimmicks they pulled on me and my wife. ReadMore, The ultimate descent from the top. Welcome to The Westin Ka'anapali Ocean Resort Villas North Make a splash with our stunning outdoor pools, five hot tubs, a waterslide, waterfalls, and a childrens area. LocalAreaActivities ReadMore, Explore the beauty of Maui by foot. Travel might only be permitted for certain purposes, and touristic travel in particular may not be allowed. Marriott Vacation Club has betrayed our trust and loyalty to the Marriott brand. TELL US WHAT YOU THINK Have you visited on a past trip to ? Seems repairs eeded to bbe made. Run. The full service restaurant is not open. See more discussions in the The Westin Nanea Ocean Villas forum . The world-renowned Road to Hana reveals the beauty of Maui around every turn, including the Maui Garden of Eden and the towering sea cliffs of Hamoa Beach. There is also a whole load of hidden fees that were never disclosed to us, nor do we understand their purpose, other than to take more of our money. There are two more wings to be completed. Copyright 19962023 Booking.com. A wonderful, relaxing vacation at Kaanapali's newest resot! We requested other accommodations and were told they were booked but would try to find something. Cost: Complimentary. Discover Mauis amazing hidden secrets with a variety of tour options. Come and join us under the sea and greet Mermaid Kealohi for a mermazing experience. Poolside service is available from 11 a.m. to 4 p.m. daily. The manager Mr Pedro Vargas took three more days to finally contact me. Westin Nanea offers furnished villas featuring flat-screen TVs, fully equipped kitchens and washer/dryer. Cookie Settings | Were excited to hear about your favorite activities and dining experiences. All with Westin touches keeping in harmony with the Hawaiian culture. Nanea is the newest of the Westin properties in Maui. Savor a taste of Maui at our award-winning restaurants ranging from a relaxed upscale culinary experience celebrating the farming and fishing culture to a spectacular pool bar with breathtaking views serving local island favorites. Marriott Vacation Club International and the programs and products provided under the Marriott Vacation Club, Sheraton Vacation Club, and Westin Vacation Club brands are not owned, developed, or sold by Marriott International, Inc. Marriott Vacation Club International uses the Marriott marks under license from Marriott International, Inc. and its affiliates. Custom Swimming Pools & Landscaping | Woodside Pools in Wayne NJ ReadMore, Challenge yourself amid dramatic views. It is amazing to think that a company as large as Marriott Vacations Worldwide (and the at least 5 more brands they operate under) that our letter sent to a Senior Leader would result in a form letter equating to to bad, so sad, call an 800 number. They would not even upsell us to another unit. My team members and I are truly local experts. All content should be genuine and unique to the guest. ReadMore, A thrilling descent down a famous crater ReadMore, One of the most beautiful views on Earth ReadMore, A Polynesian feast with music and dance. Face coverings may be recommended or required. Checkin:4p.m. | Not to mention the cabanas are side by side only four feet apart.This is a time share operation. Travel photos and stories(and upload your own). Returned in 30 minutes and were told yet another story. There was a problem loading the reviews. Discover, Ideally, we'd publish every review we get, positive and negative. BAD DEAL. Marriott Vacation Club International. In addition, experiences like adventure rafting, helicopter tours, parasailing, scuba diving, zip lining and a Wailele Polynesian luau can all be booked for an additional fee. I have always enjoyed our timeshare and usually decline a meeting for further sales. Find us at: 130 Kai Malina Parkway , Lahaina, Hawaii 96761. Thats horrible!! We have no idea why, even though there have been little improvements done to the resort, that the maintenance fees have continued to rise way above the rate of inflation. Travel well in Hawaii at a resort designed with your well-being in mind. The full service restaurant is not open. We were met with a complete lack of respect on all fronts. We were then brought to an additional area to go over our registration. It quickly turned into a sales pitch to book a further meeting. The room was huge and spotless, nice kitchen, great bed and amazing views. Guests will revive in the Heavenly Bath enhanced with the brands Heavenly Shower, Heavenly Robe and White Tea Aloe bath amenities, in-room and high-speed Internet access. Not so. Patient & knowledgeable, informing us of places to go & things to see in Maui. Experience Nanea - a state of relaxation and repose - firsthand at The Westin Nanea Ocean Villas! One of the most beautiful views on Earth. Though the resort offers a wonderful escape from the world, we keep you connected with complimentary wireless High-Speed Internet Access in all villas. Balance museum tours with rain forest hikes to 400-foot waterfalls. ), Individuals who are exercising outdoors, including running, biking, and swimming and who are able to socially distance while doing so. 6902 East Greenway Parkway, Phoenix-Scottsdale, Arizona , 85254, USA. Great beach location, views of the ocean were wonderful. The Westin Nanea Ocean Villas, Ka'anapali 45 Kai Malina Parkway, Vistana Hawaii Tax ID # TA-139-329-5360-01, Lahaina, Hawaii, USA, 96761 Tel: +1 808-662-6300 Kahului/Maui Distance From Property: 29.8 Miles Phone Number: +1 808-872-3830 Visit Website Alternate Airport Transportation: Speedishuttle Kapalua Airport - Maui I am disappointed with Marriott and their Vacation Club team. Email address is required. Due to the coronavirus (COVID-19), make sure you're booking this property in accordance with the destination's local government guidelines, including (but not limited to) the purpose of travel and maximum group size. Front Street Lahaina is 4.3 mi from The Westin Nanea Ocean Villas, Ka'anapali. Time: 10a.m. to11a.m. Enjoy full access to resort amenities and services, with the famed Kaanapali Beach just steps away. We were TOLD Our unit would increase in value. ReadMore, See spectacular volcanic activity. All fields must be valid. Enjoy an authentic dining experience with delectable dishes made from local ingredients at our on-site restaurant. WHAT? We tried to combine our Marriott and Westgate timeshares under one account for our convenience at Interval International. I own 4 weeks of timeshare (3 weeks Phuket and 1 week Las Vegas). To learn more, please see destination-specific information below and reference our Face Covering Requirement information. WE TRUSTED THE MARRIOTT NAME when we signed on here, as we are decades long Marriott Rewards members (including at the Titanium Level) and never once thought that we would get screwed over like we have been here. Raise a glass at these homegrown breweries. You can enjoy a game of tennis or start a pick-up game of soccer, and you can always head to the Northside Pool to cool off. The views are terrific, the facilities are modern and luxurious, the on-site restaurants offer delicious food! If you want to request something specific, you can do that after you select your rate. ReadMore, Travel the unforgettable Road to Hana. What it boils down to is the Marriott Vacation Club and its sales agents very purposefully misrepresented the facts, lied, and used high stress tactics to bully and manipulate people into purchasing a useless product. Taxes and fees that are shown are estimates only. We voiced our complaints to Charles Buckley, the Director of Sales, but he never responded. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. More head aches than smiles. Please use the "Staging" version of the Owner Emulation Tool if you must complete this blocked action. , Independently certified for sustainability. We were told.to come back in 15 minutes to check. Visit hotel website >. My husband and I stayed in a two bedroom villa at the Westin Nanea for 5 days on a preview trip from Westin. They passed us from person to person, their goal was simply to wear us down!
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